RETURN & REFUND POLICY

This policy applies to Remote Controllers, Bluetooth Speakers, and Remote Control Covers.

1. Return Eligibility

• Returns are accepted only for products that are defective, damaged, or incorrect upon delivery.
• Request for return must be raised within 7 days of receiving the product.
• Items must be returned in original condition with all packaging, accessories, and invoice included.
• Products showing signs of misuse, physical damage caused by the customer, or tampering will not be eligible for return.

2. Non-Returnable Cases

• Minor cosmetic issues that do not affect product performance.
• Damage caused after delivery due to mishandling or improper use.
• Items returned without original packaging or accessories.

3. Refund Policy

• Refunds are processed only after the returned product is received and inspected.
• If approved, refunds will be issued to the original payment method within 5–10 business days.
• In case of replacement availability, customers may opt for a replacement instead of a refund.

4. Replacement Policy

• Defective or incorrect items may be replaced once, subject to stock availability.
• If replacement is not available, a refund will be provided.

5. Return Process

• To initiate a return, contact customer support with order details and issue description.
• Return approval must be obtained before sending any product back.

Customer Support

For return or refund assistance, contact: KPDP908@GMAIL.COM